Refund & Exchange

Return and Exchange Policy

At Eleven, we strive to provide the best possible shopping experience. If for any reason you're not satisfied with your purchase, we're happy to offer returns and exchanges.

Refund Policy

Refunds are only possible if you reach out to us within 3 days of delivery at
contact@elevenattire.com
phone/business WhatsApp number +92 320 7035933.
Please provide your order number, reason for return, and a clear photo of the item

Exchange Policy

To exchange an item, please follow these steps:
1. Reach out to us at contact@elevenattire.com or on our business WhatsApp number +92 320 7035933 within 10 days of delivery.
2. Provide your order number, reason for exchange, and a clear photo of the item.
3. We'll guide you through the exchange process and provide a return shipping address.

Conditions for Returns and Exchanges

- Items must be in their original condition with all tags attached.
- Items must not be worn, altered, or damaged.
- Items must be returned in their original packaging.

Refund Processing Time

Refunds will be processed within 5-7 business days after we receive the returned item.

Exchange Shipping

You'll be responsible for shipping the item back to us. We'll cover the shipping cost of the exchanged item only if the item was damaged.